“The entire process was very seamless from ITS’ end – where I had to track down other potential company’s reps, I found that ITS worked hard to make my life easier, not harder. The technician was excellent both as a technician and as a representative of the company – I felt that he was truly invested in working with the hotel staff as a team. The five hour dry time made it possible for us to work in occupied rooms, turning what would have been a weeks or months-long project into one completed ahead of schedule.”